Rules for using this website

1. Agreement to these terms

By accessing this website, using its contact forms, placing an order, making a payment, or downloading a digital product, you agree to these Terms and Conditions.

2. About this website

This website presents and sells the book Black and White Racism: Racism, Tribalism and the Human Condition by Moses Kupabado Mananyi.

The website may provide information about the book, the author, purchase options, digital downloads, contact forms, customer support, and related content.

The website is operated under: Black and White Racism / Mananyi Press.

3. Products and availability

The website may offer digital book products such as PDF or EPUB files. It may also link to external platforms where paperback, hardcover, or other formats may be available.

Product descriptions, formats, prices, and availability may change from time to time. We aim to keep information accurate, but we do not guarantee that every description, price, or availability notice will always be error-free.

Where a product is sold through a third-party platform, that platform’s own terms, delivery rules, refund rules, and customer policies may also apply.

4. Orders and checkout

When you place an order through the website, you may be asked to provide customer information such as your name, email address, phone number, and payment-related details.

You are responsible for providing accurate information. Incorrect contact information may affect order confirmation, payment support, or delivery of digital download access.

An order may be created before payment is fully verified. A digital product will normally be made available only after successful payment verification.

5. Payments

Payments are processed through a payment provider. The website may receive payment confirmation details such as payment reference, amount, currency, and status.

A payment is considered complete only when the payment provider confirms successful payment and the website verifies the transaction.

We are not responsible for delays, declines, card issues, network problems, bank restrictions, or payment-provider interruptions. If a payment appears to have been charged but your order is not confirmed, contact us with your payment reference.

6. Digital downloads

After a successful digital purchase, the website may provide a protected download link or download page for the purchased file.

Download links may be limited by time, number of attempts, order status, or security checks. These restrictions help protect the digital product from unauthorised distribution.

You are responsible for downloading and storing your purchased digital file safely. If you experience a genuine download problem, contact us with your order reference or payment reference so we can review the issue.

7. Licence for digital products

When you purchase a digital copy of the book, you receive a limited, personal, non-exclusive, non-transferable licence to read and use the file for personal purposes.

You may not:

• resell, redistribute, upload, or share the digital file publicly;
• send copies to other people as a substitute for purchase;
• remove copyright notices or author information;
• copy the book into another product, platform, training material, or publication without permission;
• use the file in a way that violates copyright law or these terms.

Schools, organisations, book clubs, media outlets, or institutions that want broader use should contact us for permission.

8. Refunds and order problems

Digital products are normally delivered immediately or shortly after payment verification. Because digital files can be accessed and copied after delivery, refunds may be limited once a download has been made available or accessed.

We may review refund or replacement requests in situations such as:

• duplicate payment;
• payment completed but download access failed;
• wrong file delivered due to a technical error;
• other genuine technical problem confirmed by our records.

To request help, contact us with your order reference, payment reference, name, and the email or phone number used at checkout.

9. Contact forms and support messages

When you use a contact form, you agree to provide accurate and respectful information. You must not submit spam, abusive content, malware, unlawful material, or files unrelated to your enquiry.

We may keep support messages, replies, attachments, and internal notes for administrative, support, and record-keeping purposes. For details about personal information, please read our Privacy Policy.

10. Acceptable use

You agree not to misuse the website. You must not:

• attempt to gain unauthorised access to admin areas, databases, payment systems, download systems, or server files;
• interfere with website security, checkout, payment verification, or download protection;
• submit malicious files, scripts, spam, or automated abuse;
• use the website to harass, threaten, defame, or abuse others;
• misrepresent your identity or payment details;
• use the website in a way that violates applicable law.

We may restrict, block, or investigate activity that appears to misuse the website or violate these terms.

11. Intellectual property

The book, website text, design, images, logos, downloads, and related materials are protected by intellectual property rights unless otherwise stated.

You may not copy, reproduce, redistribute, sell, modify, publish, or exploit website content or book files without permission, except where allowed by law.

Short quotations from the book for review, discussion, or fair commentary may be permitted where legally allowed and properly attributed.

12. External links and third-party services

The website may link to external websites or services, such as payment providers, book retailers, social media platforms, or third-party tools.

We are not responsible for the content, security, privacy practices, delivery policies, or terms of external websites. When you use a third-party service, its own terms and policies may apply.

13. Disclaimers

We aim to keep the website available, accurate, and secure, but we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

The book and website content are provided for reading, reflection, education, and discussion. They should not be treated as legal, medical, financial, or other professional advice.

We may update, remove, suspend, or change website features, products, pricing, download rules, or support processes when needed.

14. Limitation of liability

To the extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive losses arising from use of the website, failed access, payment delays, third-party service issues, download problems, or unauthorised use of your device or account.

Nothing in these terms is intended to exclude liability that cannot legally be excluded.

15. Changes to these terms

We may update these Terms and Conditions from time to time to reflect changes in the website, checkout system, payment provider, download system, product offering, business structure, or legal requirements.

The “Last updated” date at the top of this page shows when the terms were most recently revised. Continued use of the website after changes means you accept the updated terms.

16. Governing law and disputes

These terms should be interpreted in line with the applicable laws and consumer-protection rules relevant to the business and the transaction.

If a dispute arises, please contact us first so we can try to resolve the issue fairly and practically.

17. Contact us

For questions about these terms, orders, downloads, payments, or support issues, contact us using the details below.